Au quotidien, en tant qu'agent responsable de la maintenance, vous êtes soumis à une énorme pression. Vous ne devez pas seulement identifier et résoudre rapidement le problème et gérer les pièces de rechange. Vous devez aussi par exemple garder une vue d'ensemble sur les systèmes SAP complexes. Mais comment est-il possible de relever ces défis à long terme tout en réduisant les temps d'arrêt ? La réponse se trouve dans la gestion de maintenance assistée par ordinateur (GMAO, ou Computerized Maintenance Management System).
Efficient incident management is crucial in order to quickly identify and resolve problems and to resume operations. Maintenance manager systems generally offer everything you need to tackle repair tasks quickly and precisely, from error logs to spare parts lists. These types of platforms enable you to create incident reports promptly and collect all information. This is also important for solving future problems, as intelligent search algorithms help to identify similar problems from the past. This allows you to find solutions and fix issues quickly, and minimises downtime and maximises productivity too.
A CMMS allows you to optimise processes. Seamless integration with other company systems such as SAP enables maintenance teams to work more efficiently. Machines and data are synchronised in the maintenance manager. This enables inventory management to be automated and improves spare parts management. It also minimises tedious administrative work and ensures that the required spare parts are available on time.
In addition to optimising incident management and integration with SAP, maintenance managers also offer a range of features that have a positive impact on related processes. The centralised management of maintenance data and documentation improves the efficiency of the entire maintenance department.