Declaration of consent regarding data processing

If you expressly consent to receive a newsletter via e-mail, the following applies :

 

  • Data security and data protection for the recipients of this newsletter are of special importance to us. We undertake to observe all legal stipulations regarding data protection.
  • In order to distribute the newsletter, personal data such as e-mail address and password are collected, processed, used and stored on our servers.
  • In addition to this, we track which hyperlinks you click within the newsletter. This information enables us to provide you with content that better matches your interests.
  • By registering to receive this newsletter, you expressly agree to the use of your data by us and our subcontractors, in the above mentioned scope, for the purposes of consultation, advertising and presentation of the newsletter service in accordance with actual needs. We will not forward your address to any third parties, or send you any advertising from third parties.
  • You can unsubscribe from the newsletter at any time via the unsubscribe link included in each issue.

 

The following applies as well:

Privacy Statement

Last Revised May 3, 2010

At Festo Inc. (“Festo”,  “we” or “our”), we are committed to protecting your privacy and safeguarding your personal information. 

 

The purpose of this Privacy Statement is to inform you about the types of Personal Information that Festo collects, uses and discloses.  It explains how we use and disclose that information, the choices you have regarding such use and disclosure, and how you may correct that information.

 

As we are a national supplier of automation components for industry, Festo largely deals with businesses rather than individual consumers, and therefore collects, uses and discloses very little personal information. However, with respect to that personal information we do collect, use and disclose, this Privacy Statement is designed to meet the standards prescribed by the Personal Information Protection and Electronic Documents Act  and the regulations thereunder (“PIPEDA”) as well as applicable provincial privacy legislation and regulations, including, and the Personal Information Protection Act (Alberta), the Personal Information Protection Act (British Columbia), and An Act respecting the protection of personal information in the private sector (Quebec).

 

From time to time, we may make changes to this Privacy Statement.  The Privacy Statement is current as of the “last revised” date which appears at the top of this page.  We will treat Personal Information in a manner consistent with the Privacy Statement under which it was collected and our Privacy Policy, unless we have your consent to treat it differently.  This Privacy Statement applies to any information we collect or receive about you, from any source.

 

The following topics will be covered in this Privacy Statement:

 

1. To which companies does this Privacy Statement apply?

 

2. What is Personal Information?

 

3. How do we collect your Personal Information?


4. Where do we store your Personal Information?

 

5. How do we use your Personal Information?

 

6. To whom do we provide your Personal Information?

 

7. When and how do we obtain your consent?

 

8. How do we ensure the privacy of your Personal Information when dealing with our affiliates and other third parties?

 

9. How long will we utilize, disclose or retain your Personal Information?

 

10. How can you review your Personal Information that we have collected, utilized or disclosed?

 

11. How do you know that the Personal Information we have on you is accurate?

 

12. What if the Personal Information we have on you is inaccurate?

 

13. How fast will we respond to your written requests?

 

14. Are there any costs to you for requesting information on your Personal Information or on our Privacy Policy or practices?


15. Privacy Policy or practices?

 

16. How do we know that it is really you requesting your Personal Information?

 

17. That safeguards have we implemented to protect your Personal Information?

 

18. How do you contact us regarding access to your Personal Information or our Privacy Policy and practices?

 

1. To which companies does this Privacy Statement apply?

This Privacy Statement applies to the collection, use and disclosure by Festo Inc.

 

2. What is Personal Information?

Personal Information” is any information that is identifiable with you, as an individual.  This information may include but is not limited to your name, mailing address, telephone number, email address, business facsimile number, age, gender, marital status, health status, financial status, credit card information and credit history.  Personal Information, however, does not include your name, business title or business address and business telephone number in your capacity as an employee of an organization.

 

3. How do we collect your Personal Information?

We will always collect your Personal Information by fair and lawful means (for example, when you engage us to provide services, use the Festo website or speak to a Festo representative). We may collect Personal Information from you directly and/or from third parties, where we have obtained your consent to do so or as otherwise permitted by law.

 

4. Where do we store your Personal Information?

We will keep the Personal Information that we collect at Festo Headquarters in Esslingen, Germany.

 

5. How do we use your Personal Information?

We identify the purposes for which we use your Personal Information at the time we collect such information from you and obtain your consent, in any case, prior to such use.  We generally use your Personal Information for the following purposes (the “Purposes”): 

 

  • to process product orders, to deliver products and to satisfy on-going services requirements;
  • to respond to product or services complaints, product claims or product information requests;
  • to register you for, and facilitate your participation in, certain areas of our website;
  • to research, develop, manage, protect and improve our services;
  • to collect your opinion and feedback through surveys;
  • to enrol you in our contests or promotional programs;
  • to process your application for employment and resume;
  • to advise you about new products and services that may be of interest to you; and  
  • such other uses as may be permitted or required by applicable law.

 

6. To whom do we provide your Personal Information?

We identify to whom, and for what purposes, we disclose your Personal Information, at the time we collect such information from you and obtain your consent to such disclosure. 

 

For example, we may transfer your Personal Information to third party service providers with whom we have a contractual agreement that includes appropriate privacy standards, where such third parties are assisting us with the Purposes – such as service providers that provide telephone support or data storage or processing.

 

Generally, we will only make disclosures of Personal Information to such persons for which you provide your consent.  Notwithstanding the foregoing, we may also make disclosures of Personal Information to a potential acquiror in connection with a transaction involving the sale of some or all of the business of Festo (in which case the use of your personal information by the new entity would continue to be limited by applicable law), or as otherwise permitted or required by law.

 

In addition, we may send Personal Information outside of the country for the purposes set out above, including for process and storage by service providers in connection with such purposes.  However, you should note that to the extent that any Personal Information is out of the country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

 

7. When and how do we obtain your consent?

We generally obtain your consent prior to collecting, and in any case, prior to using or disclosing your Personal Information for any purpose.  You may provide your consent to us either orally, electronically or in writing.  The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations you might have in the circumstances.

 

8. How do we ensure the privacy of your Personal Information when dealing with our affiliates and other third parties?

We ensure that all affiliates and other third parties that are retained to perform services on our behalf and are provided with Personal Information are contractually required to observe the intent of this Privacy Statement and our Privacy Policy and practices.

 

9. How long will we utilize, disclose or retain your Personal Information?

We may keep a record of your Personal Information, correspondence or comments in a file specific to you.  We will utilize, disclose or retain your Personal Information for as long as necessary to fulfill the purposes for which that Personal Information was collected and as permitted or required by law.

 

10. How can you review your Personal Information that we have collected, utilized or disclosed?

If you make a written request to review any Personal Information about you that we have collected, utilized or disclosed, we will provide you with any such Personal Information to the extent required by law.  We will make such Personal Information available to you in a form that is generally understandable, and will explain any abbreviations or codes.

 

11. How do you know that the Personal Information we have on you is accurate?

We will ensure that your Personal Information is kept as accurate, complete and up-to-date as possible.  We will not routinely update your Personal Information, unless such a process is necessary.  We expect you, from time to time, to supply us with written updates to your Personal Information, when required.

 

12. What if the Personal Information we have on you is inaccurate?

At any time, you can challenge the accuracy or completeness of your Personal Information in our records.  If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required.  Where appropriate, we will transmit the amended information to third parties having access to your Personal Information.

 

13. How fast will we respond to your written requests?

We will attempt to respond to each of your written requests not later than thirty (30) days after receipt of such requests.  We will advise you in writing if we cannot meet your requests within this time limit.  You have the right to make a complaint to the federal Privacy Commissioner in respect of this time limit.

 

14. Are there any costs to you for requesting information about your Personal Information or our Privacy Policy or practices?

We will not charge any costs for you to access your Personal Information in our records or to access our Privacy Policy or practices without first providing you with an estimate of the approximate costs, if any.

 

15. How do we know that it is really you requesting your Personal Information?

We may request that you provide sufficient identification to permit access to the existence, use or disclosure of your Personal Information.  Any such identifying information shall be used only for this purpose.

 

16. What safeguards have we implemented to protect your Personal Information?

We have implemented physical, organizational, contractual and technological security measures to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification.  The only employees who are granted access to your Personal Information are those with a business ‘need-to-know’ or whose duties reasonably require such information.

 

17. How do you contact us regarding access to your Personal Information or our Privacy Policy and practices?

All comments, questions, concerns or complaints regarding your Personal Information or our Privacy Policy and practices, should be forwarded to our privacy officer as follows.

 

In writing:

 

Lorri O’Heron

Chief Privacy Officer
Festo Inc.

5300 Explorer Drive

Mississauga, Ontario L4W 5G4