Sleaford, Lincolnshire-based Kiowa has won the prestigious Festo ‘Sales Partner of the Year’ award for outstanding performance in 2016 for the fourth time. The award is presented to the company within the Festo Sales Partner network that shows the best sales growth of Festo products for the year, combined with demonstrable gains in operational efficiency – evidenced by over 90% usage of the Festo on-line shop – and the highest level of commitment to strategic campaigns.
The award presented to Justin Needham, Sales Director at Kiowa, confirmed the Sales Partner’s commitment to support customers with a professional service and quality products. Kiowa aims to provide quicker access to products, shorter lead times on delivery and technical expertise; delivering the right product, on time, wherever and whenever it’s needed. According to Festo’s Head of Indirect Sales Channels, Steve Land, “Kiowa has demonstrated excellence in product campaigns, promotional activity, training commitment and process efficiency”.
The level of service provided by all Festo Sales Partners aims to be exemplary; only companies that meet specific Festo-defined standards are granted the title. In particular, each Sales Partner must carry guaranteed stock levels, offer fully-trained technical support personnel and competent trade counter services. Each Festo sales partner has direct access to over £35 million worth of stock held at Festo's European Customer Services Centre in Germany, enabling them to offer customers next-day delivery of virtually any pneumatic component, from a range of over 23,000 products.