Bradford-based Thorite has won the prestigious Festo ‘Official Partner of the Year’ award in recognition of their sales performance in 2018. The award was presented at the recent annual ‘Festo Official Partner Conference’. It celebrates the company within the Festo Official Partner network that achieves the highest sales growth of Festo products for the year, combined with the highest level of commitment to Festo strategic campaigns. Thorite also demonstrated gains in operational efficiency, evidenced by over 90% usage of the Festo on-line shop.
The award, presented to Stephen Wright, Owner at Thorite, confirmed the Festo Official Partner’s commitment to support customers with a professional service and quality products. Thorite aims to provide quicker access to products, shorter lead times on delivery and technical expertise; delivering the right product, on time, wherever and whenever it’s needed. According to Festo’s Head of Multi Channel Sales, James Mitchell, “Thorite achieved the highest sales growth of Festo product supplied by any of our Official Partners in 2018. They did this by successfully converting customer opportunities by: holding relevant stock, driving product campaigns, promotional activity, training commitment and process efficiency. We congratulate them for the continued expansion of their “Systems” business and we look forward to continuing to being central to their Systems offer moving forwards”.
The level of service provided by all Festo Official Partners aims to be exemplary; only companies that meet specific Festo-defined standards are granted the title of Official Partner. In particular, each Official Partner must carry guaranteed stock levels, offer fully-trained technical support personnel and competent trade counter services. Each Festo Official Partner has direct access to over £350 million worth of stock held at Festo's European Customer Services Centre in Germany, enabling them to offer customers next-day delivery of virtually any pneumatic component, from a range of over 33,000 products.
For more on the Festo Official Partner network click here.