Digital Assistant

Information: Digital assistant

Our digital assistant supports you with your service requests - there for you 24/!

The further development of our digital service for you is an important concern for us. That is why we are pleased to announce that another communication channel - the digital assistant - is now available for your service requests. Our digital assistant is available to you 24/7 and, in addition to the existing service channels, offers you the possibility of finding solutions and answers quickly.

Where can you find the "Digital Assistant" ?


1. click on the "speech bubbles" button on the top right-hand side of the website.

2. click on the "Ask the digital assistant" button.

3. the digital assistant opens in a pop-up window and you can now enter questions in the bottom line.

Chatbot

On which topics can the digital assistant help you and quickly provide answers?
and provide answers quickly?

  • Easy selection of products, spare parts and accessories
  • Technical information such as data sheets, CAD models, certificates, etc.
  • Getting there quickly: help with navigation and searching on the Festo website
  • Information on prices, delivery times and order tracking (online shop account required)