Digital Festo experience — built for engineers.

Sign up for the Virtual Assistant to unlock key Festo tools — including the Online Shop with price lists and delivery times, and MyFesto for quotes and order management. Your login also connects you to the Festo Energy Saving Services Portal to support energy-efficient production. If you already have a login for any of these tools, you can use it for the Virtual Assistant as well. Just one login gives you access to our protected environment, keeping your data secure. For your next-level digital Festo experience.

Frequently Asked Questions (FAQ)

1. I don’t have much time. How does the Virtual Assistant help me in my daily work?

It is designed to save time. It provides direct, AI-powered technical information so you don’t have to manually search through menus, documents, or systems. It supports you in your day-to-day tasks and helps prevent bottlenecks.

2. Can I rely on it for technical questions, or is it just generic help?

The Virtual Assistant provides access to expert engineering knowledge from Festo. It is designed to answer engineering-related questions. It scans Festo manuals, fact sheets, catalogues, Festo websites, and spare parts documentation, etc.

3. What does “working smarter with AI” actually mean here?

Working smarter means letting AI deal with the searching and the context while you focus on your task. The digital Festo expert interprets your question, collects all the information, and delivers relevant results without requiring you to know where the data is stored. You avoid manual searches and work smarter and faster.

4. What if I need help immediately?

The Virtual Assistant offers instant support. Instead of waiting, switching tools, or contacting support, you can ask a question and receive advice whenever you need it – 24/7.

5. Does it cover all technical Festo topics?

Yes, it does. This industrial AI assistant provides a single entry point for all technical Festo topics, from industrial automation to technical education. It provides you with easy access to technical information across components, solutions, tools, downloads, and services, without the need to switch between multiple systems or domains.

6. Is it safe from a data security perspective?

Yes, absolutely. Our GDPR-compliant AI operates within the secure environment of festo.com. No external sources are scanned. This ensures that all results are based only on our verified content and your data remains within the controlled systems of Festo.

7. Is it worth signing up for? What is in for me?

It only takes a few seconds to complete the free sign-up. That’s all you need to do. After that, the Virtual Assistant helps you reduce downtime, speed up machine troubleshooting, and increase operational efficiency.

8. Can I ask questions in my own words?

Yes, you certainly can. Our AI engineering support understands both everyday language and technical terms. You can ask questions in your language the way you normally do, using engineering terms, product names, part numbers, or problem descriptions. The more specific the question is, the more relevant and useful the answer will be.

9. Do I need training to use it properly?

No training is required. The Virtual Assistant is user-driven and self-directed. You decide what to ask and when, making it easy to use without any predefined workflows or instructions. In fact, the more you interact with it, the better you help it understand your needs — and the more it improves over time.