Technical support
Worldwide presence with local roots
Do you have a problem, a question, a comment or need help with our products? Our customer service team is always available to help. A customer service representative will contact you by email or telephone.
Our innovative range of products and services is always available around the globe and totally reliable. With more than 250 branch offices in 176 countries and Festo companies in 61 countries, we are never too far away.
Didactic InfoPortal
Find technical documentation for your learning systems quickly
- Circuit diagrams
- Data sheets
- PLC programs
- Software updates (apps, drivers)
- Notes on commissioning
- Videos for product accompaniment
- Technical accessories
- Module descriptions
- CE Declarations of Conformity
Local technical support
We are happy to assist you with your technical questions regarding your education systems. Email the link below and describe the problem in as much detail as possible, preferably with pictures.
(Should you not feel comfortable expressing yourself in English, please write in local language.)
In order for us to be able to help you, we need complete contact details and for matters concerning our software we need to know the version, operating system, etc.
E-mail: support.didactic.ee@festo.com
Installation and commissioning
Our qualified technicians will be on site to install the equipment, provide a brief introduction and ensure that your training systems are commissioned safely and quickly. This service is provided on demand at the site where the equipment will be used. It ensures that our products function properly and that your training sessions can get off to a quick start.
We recommend special product training sessions to achieve the maximum ROI for your organisation.