You can rely on it, in every single case: We are there when you need us, in person or with digital support. This applies to all phases of the value creation process, from engineering to operation and beyond. And we listen to you. After all, it is your systems that are at stake. We help you to keep your processes running smoothly and without downtime. When it matters most, we’re there right away to help.
After Sales Portal is the service available to Business or Full Business users of the Online Shop, thanks to which you can create and track technical and logistical complaints.
In the dedicated section "My files" you can also check the status of all complaints opened with Festo (including returns).