The AI-powered Festo Virtual Assistant puts trusted Festo expertise at your fingertips, exactly when it matters most. Engineers, technicians, and operators get fast, engineering-specific answers. It helps them solve problems faster and cut through complexity without having to search manuals or switch tools. Ask your question in plain language and move forward with confidence – 24/7. Be smarter with the Festo Virtual Assistant – use your existing Festo login or sign up in just seconds.
Log in to askThe Virtual Assistant is a unique AI-based digital tool offered by Festo and designed specifically for engineers in manufacturing. Unlike generic AI chatbots or office assistants, it focuses exclusively on verified Festo engineering expertise. The answers are generated using specific sources from Festo as well as web-based information and global knowledge. It provides quick access to product data, helps with machine troubleshooting, enables component comparisons, and improves decision-making.
Use your Festo login to access the Virtual Assistant. No separate account is needed — the same username and password can be used for several Festo digital services, such as the Online Shop, MyFesto, or the Festo Energy Saving Services Portal. Together, these services support your digital workflows, from product information and delivery details through to quotes, order management, and energy-efficient production.
It is designed to save time. It provides direct, AI-powered technical information so you don’t have to manually search through menus, documents, or systems. It supports you in your day-to-day tasks and helps prevent bottlenecks.
The Virtual Assistant provides access to expert engineering knowledge from Festo. It is designed to answer engineering-related questions. It scans Festo manuals, fact sheets, catalogues, Festo websites, and spare parts documentation, etc.
Working smarter means letting AI deal with the searching and the context while you focus on your task. The digital Festo expert interprets your question, collects all the information, and delivers relevant results without requiring you to know where the data is stored. You avoid manual searches and work smarter and faster.
The Virtual Assistant offers instant support. Instead of waiting, switching tools, or contacting support, you can ask a question and receive advice whenever you need it – 24/7.
Yes, it does. This industrial AI assistant provides a single entry point for many technical Festo topics, from industrial automation to technical education. It provides you with easy access to technical information across components, solutions, tools, downloads, and services, without the need to switch between multiple systems or domains.
Yes, absolutely. Our GDPR-compliant AI operates within the secure environment of festo.com. No external sources are scanned. This ensures that all results are based only on our verified content and your data remains within the controlled systems of Festo.
It only takes a few seconds to complete the free sign-up. That’s all you need to do. After that, the Virtual Assistant helps you reduce downtime, speed up machine troubleshooting, and increase operational efficiency.
Yes, you certainly can. Our AI engineering support understands both everyday language and technical terms. You can ask questions in your language the way you normally do, using engineering terms, product names, part numbers, or problem descriptions. The more specific the question is, the more relevant and useful the answer will be.
No training is required. The Virtual Assistant is user-driven and self-directed. You decide what to ask and when, making it easy to use without any predefined workflows or instructions. In fact, the more you interact with it, the better you help it understand your needs — and the more it improves over time.
The digital Festo expert applies specific data protection and privacy controls. It operates in compliance with the relevant security standards such as the EU Artificial Intelligence Act (EU AI Act) and the General Data Protection Regulation (GDPR). User data is handled responsibly within the Festo system and is not used for AI training. All requests are processed solely to provide the initiated functionality.