Support Portal

New Features:

• Display of Notification, e. g. in case of new available software versions or trace recordings
• Support for transferring licenses into devices
• Device state "no errors" in connection area of Plug-ins now displayed in green
• Width of project list on start page and in backstage menu can be modified

Fixed Bugs:

• Firmware files for new devices (e. g. CMMT-AS-C5) cannot be downloaded (V1.3.2)
• Crash at application start when used with certain Windows language packs (V1.3.2)
• Crash when installing Plug-ins at low disk space
• Crash at application start when installed in user folder
• Installation fails with error code 0x80070643 in rare circumstances
• Crash when saving if the opened project has been deleted from the file system
• Devices not found in the network scan if the network interface is added after the application has started
• Message "Renaming not possible" appears without reason and blocks the application
• Multiple selection in Designer is cancelled when opening context menu
• Error when displaying documents that have been downloaded before

New Features:

• Display of Notification, e. g. in case of new available software versions or trace recordings
• Support for transferring licenses into devices
• Device state "no errors" in connection area of Plug-ins now displayed in green
• Width of project list on start page and in backstage menu can be modified

Fixed Bugs:

• Crash when installing Plug-ins at low disk space
• Crash at application start when installed in user folder
• Installation fails with error code 0x80070643 in rare circumstances
• Crash when saving if the opened project has been deleted from the file system
• Devices not found in the network scan if the network interface is added after the application has started
• Message "Renaming not possible" appears without reason and blocks the application
• Multiple selection in Designer is cancelled when opening context menu
• Error when displaying documents that have been downloaded before

New Features:

• PositioningDrives data import
• Support for modular EtherCAT slaves in EtherCAT scan
• EtherCAT slaves can be imported when importing a PLC from the device scan
• Release notes for available and installed Plug-ins and Extensions
• Connections in Designer now using colors for different connection types
• Devices with identical IP address (path to the engineering interface) are tagged with a warning icon in Designer
• Warnings for parameter pages are indicated in Plug-in navigators (similar to errors)

Fixed Bugs:

• Misleading error message when trying to check for updates without Internet connection
• Undocked windows cannot be moved when trying to drag certain areas of the window title bar
• Context menu in Designer does not work correctly for multiple selections
• Cursor cannot be set with the mouse when renaming a device

System Requirements:

• Windows 7/10 (32/64 bit)
• Screen resolution 1600x900 or higher recommended

New Features:

• EtherCAT scan (only non-modular devices)
• Manual access also for motors, axes and gears

Fixed Bugs:

• Firmware is not shown correctly after downloading it into the repository
• Connections between devices get lost when copying and pasting
• Opening the scan view while the application window is shown in reduced size might freeze the application

Known Issues:

• After importing a modular device from the EtherCAT scan, its modules still need to be configured manually.
• Downloading a firmware to a CMMT-AS with improper network settings stops at 10 %, and the application freezes.

New Features:

• English online help

Fixed Bugs:

• Opening a Plug-in by double clicking the device in the navigator does not work
• Access error message after Plug-in installation
• Firmware file cannot be downloaded after the user interface language has been changed
• Searching for firmware updates sporadically fails