We are committed to ensuring the safety of our employees, customers and partners!
May 7, 2020
Dear Valued Festo Customer,
Festo North America continues to monitor the COVID-19 pandemic and take appropriate measures to ensure continuity of production while protecting the health and safety of our employees.
Festo North America (including Festo Corp. subsidiary, Fabco-Air Inc.) supplies manufacturers and other business entities identified as critical and essential. Our facilities in the US, Mexico and Canada are open and working tirelessly to support you during this challenging time.
Festo will continue to deliver products and provide support to help you remain operational. Our supply chain is robust and customer support functions remain fully operational. We encourage you to utilize our online resources including our convenient 24/7 online shop for placing orders and checking delivery status, online product configuration, engineering and software tools.
Please let us know if you are not able to receive deliveries so that we can minimize unnecessary shipment of materials to you and subsequent returns to our facilities. Please use our mailbox at DoNotShip.firstname.lastname@example.org created specifically for this purpose. If you were unable to receive shipment and are now resuming operation please use this same mailbox to alert us that you can once again receive shipments.
Festo has implemented measures to ensure the protection of its employees, suppliers and public health including compliance with social distancing guidelines.
If you have any questions or need additional information regarding our ability to serve you as an essential business, please contact us at email@example.com.
Thank you once again for your partnership as we work together to maintain critical care, general health & wellness, and the infrastructure vital to the community.
Carlos Miranda CEO, Festo North America