Festo takes personal data protection very seriously. We want you to feel safe and secure when you visit our websites. The protection of your privacy is an important objective for us when processing your personal data.
As a worldwide leader in the field of automation technology, and a global leader for basic and further technical training, we process data relating to our customers, business partners and other stakeholders on a daily basis. In doing so, we comply with all data protection regulations.
The responsible body is:
1377 Motor Parkway, Suite 310
Islandia, NY 11749
You can contact our company data protection officer at:
Attn: Colin Gerson, Vice President IT-CCA
1377 Motor Parkway, Suite 310
Islandia, NY 11749
We process personal data obtained in the course of our business activities. Where required for the provision of our services, we also process personal data obtained legally from publicly accessible sources (such as credit records, land registers, trade and professional registers, the media and the Internet) or provided to us by authorized parties.
We only use other personal data if you provide such data to us in the context of a contact form, survey, registration for an event or a competition, or the performance of a contract, and only to the extent permitted by law.
Personal data means any information concerning the personal or material circumstances of an identified or identifiable natural person (the data subject). It does not matter whether the data subject can be identified directly or indirectly.
Examples of the data we collect include:
Newsletters and events
In the course of sending out our newsletters, we process personal data (such as email addresses and passwords). We also track your clicks within the newsletter. We use this information in order to be able to provide content which is better matched to your interests.
By signing up for our newsletter, you grant your consent for us to process your data in this way. Every newsletter contains a link which you can use to unsubscribe from future newsletters.
By registering for an event, you are expressly agreeing to our use of your data strictly for the purposes of registration and automated administration in relation to the event, and for us to forward your data to subcontractors for this purpose, if applicable.
When you access one of our Internet pages, our system collects a range of general data and information about you.
The data collected includes, for example:
Log files are used to store IP addresses and other data that can be traced back to a specific user. This data is not stored together with other personal data relating to the user.
Our system needs to store IP addresses to ensure that the website can be served to the user's computer with full functionality. The data is also used to optimize the website and to ensure that our information systems are secure (purpose of data processing).
We may also place cookies on your end device. These cookies also access IT data such as your IP address(es) and various identifiable features of your devices.
Consult the section entitled “Controlling cookies” to find out how to control and/or delete cookies as you wish.
To fulfil our contractual obligations
We process data in response to a request to fulfil a contract and in the context of pre-contractual actions and training activities. For more detailed information on the purposes for which we process data, please consult the relevant communication materials, contract documents and terms and conditions of sale for the relevant departments and activities.
To protect legitimate interests
If necessary, we will process your data beyond the fulfilment of the aforementioned purposes to protect our legitimate interests or those of a third party.
Based on your consent
If you have granted us consent to process your personal data for specific purposes, we are legally permitted to process your data based on this consent.
You can revoke your consent at any time.
Information on the points below can be found in: Duties to provide information
Festo implements technical and organizational security measures in order to protect the data we use against accidental or deliberate manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved based on the latest technological developments.
Web tools are used for purposes such as tracking, web analytics and social media.
Information on the points below can be found in: Web tools
We process some of your data automatically with the aim of analyzing specific personal attributes (a process known as profiling). To enable us to provide relevant information and advice on our products, services and other activities, we use profiling tools to tailor communications and advertising – including market and opinion research – to your needs.
The tools we use to achieve this include:
Scoring is based on a mathematically/statistically recognized and proven process. The calculated scores help us make decisions, for example in the context of product sales, trade fair visits and completed training.
We also use tools that (automatically) merge data from multiple sources into a profile to enable us to analyze personal interests and behaviors to improve our dialogue with customers. We will only do this with express consent. You can revoke your consent at any time.
When you use our Internet pages, you agree to our general data protection policy and grant your consent for your data to be used as described in this statement.
We may amend or supplement our data protection statement at any time. The most recently published version of our data protection statement applies.
If you have any questions relating to data protection at Festo or if you wish to exercise any of your rights as a data subject, please contact our company data protection officer by email at: firstname.lastname@example.org (see also section 1).