Online Shop Guideline

We have created a series of videos to help you navigate our website and maximise the numerous benefits the platform offers. These videos will guide you through our various features, products and tools.

How to register and change password

How to find information, accessories and tools

How to search product view prices and delivery date

How to save, share and forward your cart

How to import and export your product list

How to place and track your order

How to use After Sales Portal

How to register and change password

How to register for a Festo Express Account

How to reset your password

How to register to a Festo Business Account

How to check out as a guest

How to pay with your credit card

How to find information, accessories and tools

How to find more information on a product

How to find product accessories

How to find our collection of Festo Engineering Tools

How to find alternatives for products that have been phased out

How to find spare parts for a product

How to search product, view prices and delivery dates

How to search for products and select them using the product number

How to search for and select product based on the description

How to view prices and delivery dates

How to save, share and forward your cart

How to save a list of products to be used later

How to forward the shopping basket to a buyer

How to share a list of products via email

How to retrieve a saved list of products

How to import and export your product list

How to export a list of products

How to import a product list via csv file

How to import a product list by copy/paste from a text file

How to place and track your order

How to place an order

How to track an order

How to use After Sales Portal

How can I start a product complaint via the After Sales Portal?

How does the After Sales Portal support me with repairs?