Target Group

Junior managers, line managers, team leads, supervisors, foremen, section heads and business owners.

Contents

• Manage a diverse work force to add value.
• Apply the principles and concepts of emotional intelligence to the management of self and others.

Outcomes
After completing this course, the participant will be able to:

• Understand the work environment.
• Gather and use information relevant to managing individual and team performance.
• Apply basic negotiation, interviewing and interpersonal skills.
• Explain the importance of motivating a team.
• Demonstrate an understanding of self and team members in a workplace.
• Apply theories of motivation and group dynamics.
• Implement a plan of action to strengthen a team.
• Provide feedback and recognise achievements.

Requirements

• Standard 9/Grade 11 OR English & Mathematical Literacy both at NQF level 3.
• Certified copy of a South African ID or passport.
• Certified copy of Standard 9/Grade 11 report.
• Certified copy of highest qualification (if higher than Standard 9/Grade 11).
• Updated CV.
• Letter from the learner’s employer or hosting company, confirming that the learner is employed or hosted by the company:

- Must be on the company letterhead
- Must include the learner’s names and surname (as per their ID or passport copy)
- Must include the learner’s ID/passport number
- Must state the learner’s job title and start date of employment

*If the learner is self-employed then business registration certificates need to be submitted.

Duration
3 days

Part Number
12317352 (Custom course)

*Note: To enquire about our new courses, email us at didacticTaC.za@festo.com