Smartenance is a CMMS (Computerized Maintenance Management System) software solution that combines maintenance management, servicing and machine logbook functions in a single solution.
Through the web application, maintenance or production managers centrally plan and manage maintenance tasks, machines and work orders. On-site, technicians, machine operators or service staff access tasks, check lists, documents and machine histories directly using the mobile app.
- Less unplanned downtime thanks to optimized maintenance
- All data available on the go and in the web application
- More efficient team collaboration
- Reduced administrative effort
- Integration into existing systems such as SAP Maintenance Management (S4/HANA)
- Quick start without extensive training or a complex IT project
In Elevator Pitch, you’ll learn how Smartenance digitizes service and maintenance. In less than a minute, you’ll get an overview of the functions of the software – from centralized planning of service tasks to mobile documentation directly at the system.
"AX Smartenance helps our customers carry out maintenance tasks on our machines and their own systems in a sustainable, efficient and more structured way.
In particular, the ease of use of the app and the information it contains allow maintenance to be carried out and documented efficiently and make operation on large construction sites much easier."
Maximilian Vollmer
System Engineer IoT | Technology & Innovation Digitalization at Herrenknecht AG
Efficient maintenance and repair
Clearly assign service tasks and track the progress of your maintenance work in real time.
Intuitive operation without training effort
Smartenance is designed so that technicians and machine operators can use the software without lengthy training – developed by production for production.
Support for TPM (Total Productive Maintenance)
The intuitive user interface simplifies the planning and implementation of structured maintenance processes.
More time for other things
Digital documentation, central maintenance planning and easy export functions simplify audit preparation and reduce administrative effort.
Manage faults efficiently
Record and manage faults in a structured and transparent manner. Problems are quickly identified and assigned to the responsible employees.
report faults on the go
Technicians or machine operators report disruptions directly by smartphone or tablet.
Documentation with images and label tags
Issues can be supplemented with photos and additional information.
Access by web and mobile app
All incidents are accessible by web interface and mobile devices.
Full transparency on service progress
Dashboards and charts show the status of your maintenance processes at a glance.
Key figures for your maintenance
Key figures such as MTTR or other maintenance metrics can be easily analyzed.
Flexible data analysis and reporting
Maintenance data can be filtered, exported and used for further analysis.
Integration into existing systems
Smartenance can be connected to existing systems such as SAP maintenance management (S/4HANA) by means of interfaces.
Predictive maintenance – achieving even more with smart analyses
The combination of digital service management and data analysis enables entry into condition-based and predictive maintenance strategies. Issues are identified early, and unplanned downtimes are reduced.
Artificial intelligence for condition-based and predictive maintenance
AI-based analyses help identify service needs early and plan service measures efficiently. The AI upgrades are based on the analysis platform Festo AX Industrial Intelligence and can be seamlessly integrated with Smartenance.
Manufacturer-independent solution
The solution can be used for various machines and systems – regardless of the manufacturer. Combined with artificial intelligence, machine states can be continuously analyzed, and service measures can be optimized based on data.
Simple energy monitoring at the machine level
With Energy Insights Lite, compressed air consumption at the machine level is monitored and displayed clearly on dashboards.
Transparent analysis of energy consumption
Energy consumption becomes visible, allowing inefficient processes to be identified more quickly.
Integrated into Smartenance
The cloud-based solution is directly integrated into the digital maintenance manager Smartenance.
Identification of savings potential
Consumption data helps identify energy savings and derive optimization measures.
Quick access to technical information
Technicians find documentation, product specifications and maintenance instructions directly in the application.
Targeted fault diagnosis
Maintenance information helps analyze and resolve faults more quickly.
Technical support
If you have questions or issues, you can receive quick support by e-mail or phone.
Customization and branding
Smartenance can be integrated into existing platforms and customized to match your corporate design.
Expand your machines with digital maintenance features and create added value for your customers.
With Smartenance, integrate maintenance scheduling and fault notifications directly into your machines or services. Your customers receive an easy-to-use solution for maintenance – on the go and without the need for training.
New service offerings for your customers:
Offer digital service as an additional feature and expand your portfolio.
- Integrate service functions directly into your machines
- Provide a mobile service app for your customers
- Make service data and histories transparent
- Develop new service and business models
Smartenance is available in three packages:
- Basic (8252599)
- Advanced (8252600)
- Premium (8252601)
Depending on requirements, maintenance management, incident management and API integrations can be used.
To the licensing models1. Why do I need maintenance software (CMMS software)?
AX Smartenance is a CMMS software solution that supports companies in digitally managing and optimizing their maintenance and service processes. It includes functions such as work order management and reporting.
AX Smartenance lets you plan preventive maintenance measures, minimize unplanned downtimes, use resources effectively and extend system service life. Maintenance costs are reduced thanks to optimized maintenance and improved communication between the maintenance team and those involved in production.
2. How can I implement the AX Smartenance CMMS software?
1. Create your account and test AX Smartenance free for 60 days. Register now: Smartenance Registration
2. Access Smartenance though the registration e-mail and log in to the Smartenance web application: Smartenance Login
3. Download the AX Smartenance app from your App Store or Google Play Store
4. Connect any mobile device to your account through the web application by scanning a QR code
5. Optimize maintenance management and benefit from our CMMS software
Do you already have an AX Smartenance account? Click here to log in: Smartenance Login
3. How many licenses do I need for my company?
The number of licenses required for your company is individual and depends on factors such as the number of employees, structure and number of plants and machines. Each license enables either web access or the connection of a mobile device to an AX Smartenance account. A license corresponds to access to the web application or the connection of a mobile device.
We will be happy to advise you individually!
4. What makes the AX Smartenance maintenance software special?
The AX Smartenance CMMS software was developed in close cooperation with the Production department and is continuously improved through user feedback. Our software was developed not only for users, but also by users who are involved in maintenance and service process on a daily basis. The involvement of different roles in this process guarantees a high level of acceptance at all levels of staff. This direct involvement of users allows AX Smartenance to offer practical solutions that meet the diverse requirements and challenges of day-to-day maintenance work.
5. Which industries can benefit from computerized maintenance management system software?
AX Smartenance CMMS software is suitable for a wide range of industries, including manufacturing, healthcare, energy, transportation, facility management, food production and many more. Any industry that maintains systems, equipment or vehicles can profit from Smartenance.
6. How is the ROI (return on investment) for the AX Smartenance CMMS system measured?
ROI can be measured using criteria such as reduced downtime, increased system availability, improved workflows, reduced maintenance costs and increased overall productivity.
7. How does maintenance software influence my key figures (MTTR, MTTF, MTBF and OEE)?
The AX Smartenance maintenance software optimizes the mean time between failures (MTBF*) and mean time to failure (MTTF**) with targeted measures such as improved maintenance planning and the logbook.
The mean time to repair (MTTR***) also benefits from maintenance software by contributing to faster repairs through transparency and a knowledge database. The comprehensive optimization of these key figures leads to increased overall equipment effectiveness (OEE****), which increases the overall efficiency of the systems and leads to less downtime.
- *MTBF = the average time between two consecutive faults and failures.
- **MTTF = the average time until faults and failures occur.
- ***MTTR = the average time to repair faults and failures.
- ****OEE = a measure of the overall performance of a system, taking availability, performance and quality into account.
8. What role does the AX Smartenance CMMS solution play in predictive maintenance?
The AX Smartenance CMMS system plays a central role in predictive maintenance by collecting and managing data from the maintenance process. This data is transferred to the Festo AX AI algorithms through an interface (API) and analyzed, making it possible to identify potential failures at an early stage. As a result, maintenance activities can also be carried out exactly when they are needed.
Unplanned downtimes are minimized or even prevented. These forward-looking approaches increase maintenance efficiency and optimize system service life.
9. How secure is my data in the AX Smartenance maintenance software, and where is my data stored?
The Smartenance CMMS offers your company various security functions such as encryption, access controls and regular backups to ensure data integrity and confidentiality. To make the Smartenance maintenance software and your data globally available to all teams, the data is stored in a protected cloud in accordance with European data protection standards with MS Azure (on servers in Europe).