Request a repair

Self-service repair: Spare parts and repair videos for Festo products

The best way to extend the service life of your Festo product. Order suitable spare parts and find instruction manuals and repair videos in our Spare Parts Catalogue.

Repair service from Festo

We offer you a reliable repair service for your products to minimise downtime and extend the service life of your products.

You can check the feasibility and request a repair.

Please do not return any goods without having been asked to do so by us!

Our service promise for catalog products

• Simplicity and reliability: You request the repair service from Festo in advance. We are 100% committed to the price - subject to repairability.
• Speed: The average repair time is 10 working days after approval.
• Warranty: You receive a 12-month warranty on the entire product for all repairs carried out.

Note: These standardized services are not available for customer-specific products. Please request a repair option from our repair service before sending in the goods. If you still wish to have your goods returned after receiving a written offer, we reserve the right to charge a flat-rate fee of EUR 120.

24h emergency service

Do you urgently need a spare part outside normal office hours?
We are there for you - whenever you need us.

For orders placed on weekdays from 5 p.m. to 7 a.m. and 24 hours a day at weekends and on public holidays, you will receive the parts at your saved conditions plus a surcharge of EUR 130 per item and the cost of express delivery.

The Festo 24h emergency service is available for you 365 days a year!

Phone: 0711 347 - 4444

More useful video tutorials

How to request repairs via the After Sales Portal?
How to submit a warranty claim via the After Sales Portal?
(Only in German language available)