Look for the star when selecting products in the catalogue.
For more than 2,200 products worldwide: always in stock, attractively priced and delivered quickly
Many Festo products can be repaired or replaced to extend the service life of your systems. This is particularly beneficial for high-value components and modules, reduces costs and makes environmental sense. You can easily find suitable replacements for defective or worn parts in our digital spare parts catalogue. Or you can use our convenient repair service.
You can quickly find the right spare part by using the part number, order code, type, product key or the scanned data matrix code. You will then see all the available spare parts in the smart spare parts catalogue and can place the part you need in the shopping basket. Interactive close-up views help during the selection process. We also provide repair and installation instructions as well as an overview of the matching accessories.
Simply watch and understand: our YouTube channel Festo Service offers practical and intuitive step-by-step instructions on frequently requested topics such as repairs, configuration, commissioning and modifications. The videos perfectly complement our technical hotline, because, as they say, a picture is worth 1000 words – and a video even more! And they are available around the clock!
The videos also contain useful information about which tools you need, how to use them, and how much time you should expect to spend as well as illustrated comparisons that point out typical sources of error. Ideally, you should have a tablet or smartphone handy so that you can watch the correct sequence directly at the machine.
Simply watch how it’s done:
Discover and subscribe to our service channel on YouTube now.
Repairs are particularly recommended for high-value components and modules that have not yet reached the end of their service life. We take care of this for you – quickly, reliably and professionally. Our worldwide range of services also includes inspections and economic feasibility analyses, leakage tests for pneumatic components and functional tests.
Simply start the guided process with a request in your user account. As a registered user, you can immediately see which of your purchased products can be repaired and at what price. You can also check the status of your repair order around the clock. Without a user account, you request a repair from us via the repair order form. A repair takes an average of 10 working days after approval.
For particularly urgent requirements, we have set up an express service for you. If you would like to make use of this service, please contact us via the following e-mail address: After-sales@festo.com or by phone: +49 (0) 711 347 3939.
With the conversion help in the spare parts catalogue, you can quickly and easily find all the parts you need for your conversion. If you would like Festo to carry out the conversion for you, please contact us by telephone or e-mail:
Phone: +49 (0) 711 347 3939
E-mail: After-sales@festo.com
Service Portfolio
There is no entitlement to the return of defect-free products. Any returns are made as a gesture of goodwill and without recognition of any legal obligation. Please contact us if you wish to return defect-free products.
Already discovered? After the purchase, installation and commissioning of your Festo products, we offer you a wide range of services in our helpful After Sales Portal.
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