Smartenance is a CMMS (Computerized Maintenance Management System) software and combines service management, maintenance and machine logbook into a single solution.
Maintenance or production managers centrally plan and manage maintenance tasks, machines and work orders using the web application. On-site, technicians, machine operators or service staff access tasks, check lists, documents and machine histories directly using the mobile app.
- Less unplanned downtime thanks to optimised maintenance
- All data available on mobile devices and in the web application
- More efficient collaboration within the team
- Reduced administrative effort
- Integration into existing systems such as SAP maintenance management (S4/HANA)
- Quick start without extensive training or complex IT project
In the elevator pitch, discover how Smartenance digitalises service and maintenance. In less than a minute, get an overview of the key functions of the software – from centralised planning of service tasks to mobile documentation directly at the system.
"AX Smartenance provides our customers with a sustainable, structured and efficient method to help them carry out maintenance tasks on our machines and their own systems.
The user-friendly app and the information it contains in particular allow for maintenance to be carried out and documented efficiently; it also makes operation on large construction sites much easier."
Maximilian Vollmer
System Engineer IoT | Technology & Innovation Digitalisation at Herrenknecht AG
Efficient maintenance and service
Assign service tasks clearly and track the progress of your maintenance work in real time.
Intuitive operation without the need for training
Smartenance is designed so that technicians and machine operators can use the software without extensive training – developed by production for production.
Support for TPM (Total Productive Maintenance)
The intuitive user interface simplifies the planning and implementation of structured maintenance processes.
More time for other things
Digital documentation, centralised maintenance planning, and easy export functions simplify audit preparation and reduce administrative effort.
Efficiently manage faults
Record and manage faults in a structured and transparent way. Problems are quickly identified and assigned to the responsible employees.
Report faults on the go
Technicians or machine operators report faults directly via smartphone or tablet.
Documentation with images and label tags
Faults can be supplemented with photos and additional information.
Access via web and mobile app
All incidents are available via the web interface and mobile devices.
Full transparency over maintenance progress
Dashboards and diagrams provide a clear overview of the status of your maintenance processes at a glance.
Reference data for your maintenance processes
Reference data such as MTTR or other maintenance metrics can be easily analysed.
Flexible data analysis and reporting
Maintenance data can be filtered, exported and used for further analysis.
Integration into existing systems
Smartenance can be connected to existing systems like SAP maintenance management (S/4HANA) via interfaces.
Predictive maintenance – achieve even more with intelligent analyses
The combination of digital maintenance management and data analysis enables the adoption of condition-based and predictive service strategies. Problems are detected early and unplanned downtime is reduced.
Artificial intelligence for condition-based and predictive maintenance
AI-based analyses help to identify maintenance needs early and to plan maintenance measures effectively. The AI functions are based on the Festo AX Industrial Intelligence analysis platform and can be seamlessly combined with Smartenance.
Manufacturer-independent solution
The solution can be used for various machines and systems – regardless of the manufacturer. In combination with artificial intelligence, machine conditions can be continuously analysed and service measures optimised based on data.
Simple energy monitoring at the machine level
With Energy Insights Lite, compressed air consumption at the machine level is monitored and transparently displayed using dashboards.
Transparent analysis of energy consumption
Energy consumption is made visible so that inefficient processes can be identified more quickly.
Integrated in Smartenance
The cloud-based solution is directly integrated into the Smartenance digital maintenance manager.
Identification of savings potential
Consumption data helps to identify energy savings and derive optimisation measures.
Quick access to technical information
Technicians can find documentation, product specifications and maintenance instructions directly in the application.
Targeted fault diagnosis
Maintenance information helps to analyse and resolve faults more quickly.
Technical support
For questions or issues, you will receive prompt support by email or phone.
Customisation and branding
Smartenance can be integrated into existing platforms and customised to match your Corporate Design.
Smartenance is available in three packages:
- Basic (8252599)
- Advanced (8252600)
- Premium (8252601)
Depending on the requirements, maintenance management, incident management, and API integrations can be utilised.
To the licence models1. Why do I need maintenance software (CMMS software)?
AX Smartenance is a CMMS software solution that supports companies in digitally managing and optimising their maintenance and servicing processes. It includes functions such as work order management and reporting.
AX Smartenance enables preventive maintenance measures to be planned, unplanned downtimes to be minimised, resources to be used effectively and the service life of systems to be extended. Maintenance costs are reduced thanks to optimised maintenance and improved communication between the maintenance team and those involved in production.
2. How can I use the AX Smartenance CMMS software?
1. Create your account and test AX Smartenance free of charge for 60 days. Register now: Smartenance registration
2. Gain access via the registration email and log in to the Smartenance web application: Smartenance login
3. Download the AX Smartenance app from your App Store or Google Play Store
4. Connect any mobile device to your account via the web application by scanning a QR code
5. Optimise maintenance management and make the most of our CMMS software
Do you already have an AX Smartenance account? Click here to log in: Smartenance login
3. How many licences do I need for my company?
The number of licences required for your company depends on factors such as the number of employees, structure, number of plants and machines. Each licence enables either web access or a mobile terminal to be connected to an AX Smartenance account. A licence corresponds to access to the web application or the connection of a mobile device.
We will be happy to advise you.
4. What makes the AX Smartenance maintenance software special?
The AX Smartenance CMMS software was developed in close co-operation with the production department, while user feedback contributes to continuous improvement. Our software was developed not only for users, but also by users who carry out maintenance and servicing tasks on a daily basis. Involving different roles in the development process ensures a high level of acceptance by all levels of staff. By directly involving users, AX Smartenance can offer practical solutions that meet the diverse requirements and challenges of day-to-day maintenance staff.
5. Which industries can benefit from computerised maintenance management system software?
The AX Smartenance CMMS software is suitable for a wide range of industries, including manufacturing, healthcare, energy, transport, facility management, food production and many more. Any industry that maintains systems, equipment or vehicles can benefit from Smartenance.
6. How is the ROI (return on investment) for the AX Smartenance CMMS system measured?
The ROI can be measured using criteria such as reduced downtime, increased plant and system availability, improved workflows, lower maintenance costs and improved overall productivity.
7. How does maintenance software influence my reference data (MTTR, MTTF, MTBF and OEE)?
The AX Smartenance maintenance software optimises the Mean Time Between Failures (MTBF*) and Mean Time to Failure (MTTF**) with specific measures such as improved maintenance planning and the logbook.
The Mean Time to Repair (MTTR***) also benefits from the maintenance software as the transparency and the knowledge database contributes to faster repairs. The overall optimisation of this reference data leads to increased Overall Equipment Effectiveness (OEE****), which increases the overall efficiency of the systems and leads to less downtime.
- *MTBF = The average time between two consecutive malfunctions and failures.
- **MTTF = The average time until malfunctions and failures occur.
- ***MTTR = The average time to repair malfunctions and failures.
- ****OEE = Measure of the overall performance of a system, taking into account availability, performance and quality.
8. What role does the CMMS solution AX Smartenance play in predictive maintenance?
The AX Smartenance CMMS system plays a central role in predictive maintenance by collecting and managing data from maintenance processes. This data is transferred to the Festo AX AI algorithms via an interface (API) and analysed. This allows potential failures to be identified at an early stage. This enables maintenance activities to be carried out exactly when they are needed.
Unplanned downtimes are minimised or even prevented. These forward-looking approaches increase the efficiency of maintenance and optimise the service life of systems.
9. How secure is my data in the AX Smartenance maintenance software and where is it stored?
The Smartenance CMMS offers your company various security functions such as encryption, access controls and regular backups to ensure the integrity and confidentiality of the data. The data is stored in a protected cloud to make the Smartenance maintenance software and your data available to all teams globally. The data is stored in accordance with European data privacy standards at MS Azure (on servers in Europe).