Maintenance and servicing software (CMMS)

Efficient and transparent maintenance with Festo AX Smartenance

Do you want to have transparency about your systems anytime and anywhere, and also increase their availability and optimise maintenance? With maintenance software AX Smartenance, you can minimise downtimes, optimise maintenance processes and increase productivity. Improve your maintenance and servicing management and gain transparency about your systems.

The maintenance software that is of real benefit to your team

Festo AX Smartenance is a CMMS (Computerised Maintenance Management System) software that combines maintenance, maintenance management and a machine logbook in one solution. The web application for maintenance or production managers and the mobile app for maintenance staff and machine operators allow all relevant information about a machine to be called up anytime and anywhere.

  • Less unplanned downtime thanks to optimised maintenance
  • All data is mobile and available in the web application
  • Increased team efficiency and improved collaboration
  • Reduced administrative effort
  • Interface to SAP maintenance management (S4/HANA)
Herrenknecht AG

"AX Smartenance helps our customers carry out maintenance tasks on our machines and their own systems in a sustainable, structured and efficient way.

In particular, the ease of use of the app and the information it contains allow maintenance to be carried out and documented efficiently and make operation on large construction sites much easier."

Maximilian Vollmer
System Engineer IoT | Technology & Innovation Digitalisation at Herrenknecht AG

Get more done in less time with Festo AX Smartenance

Maintenance management

Optimised maintenance planning

With mobile access, transparency and targeted information for your team.

Efficient maintenance and servicing

Thanks to simplified planning, scheduling and monitoring of machine maintenance.

The perfect tool for TPM (Total Productive Maintenance)

The intuitive interface makes maintenance management easier and more attractive.

More time for your core business

Preparing for audits is quick thanks to digital documentation, maintenance management and simple export function.

Test maintenance software free of charge now

Fault management

Manage faults efficiently

Thanks to transparency and reduced Mean Time To Repair (MTTR).

Simple reporting of malfunctions

Via mobile interfaces or an API interface

Add images and attachments to malfunctions

To facilitate troubleshooting and to document measures.

Full access via mobile device or web UI

Enables smooth and flexible use, regardless of location.

Get started now and test AX Smartenance for free

Analysis and reporting

Full transparency of maintenance progress

Intuitive colouring and simple diagrams provide a quick overview

Mean Time To Repair (MTTR)

and the ability to identify and track other reference data in just a few clicks

Data export for further processing

in various formats and comprehensive filter options for customised reports

Just a few clicks to prepare for audits

Thanks to a digital logbook and structured storage of all maintenance activities in one application

Test maintenance software now for 60 days free of charge

Predictive maintenance – achieving even more with AI

Artificial intelligence for condition-based maintenance

Seamlessly integrated into your AX Smartenance tool for the targeted planning of maintenance measures.

Predictive maintenance for machines and components

Prevents unplanned downtime and reduces maintenance costs.

Manufacturer-independent solution

Can be used in virtually all machines and systems where it is most needed and most economical

Optimising your maintenance strategy

By combining digital maintenance management and advanced data analysis with AI-based monitoring.

Test AX Smartenance now – it's easy and free of charge

Integrated service functions for components

Reduced search effort

Find exactly the product you are looking for thanks to an innovative image search.

Targeted fault diagnostics

This helps you solve problems faster without having to read the entire manual.

Information and documentation

Find all relevant product specifications and information on Festo components at the touch of a button.

Technical support

Get quick and easy support directly by e-mail or telephone.

Test the free features now

Optimise your own production processes with the AX Smartenance maintenance software and develop new business models for your customers.

  • Make the most of AX Smartenance and improve your maintenance and servicing processes in your own production.
  • Integrate AX Smartenance and preventive maintenance into your machines to expand your portfolio. The traceability function of our software allows you to keep track of the maintenance and repair of your machines.
  • Offer your customers a mobile app for maintenance with the maintenance planner AX Smartenance and use our Festo AX AI software with predictive maintenance to predict maintenance requirements in a targeted manner.
  • Develop new business models as a software-as-a-service application, for example for a warranty extension.

Focus on delivering high-quality products and build new digital business models together with us.

Frequently asked questions about CMMS software and AX Smartenance

1. Why do I need maintenance software (CMMS software)?

AX Smartenance is a CMMS software solution that supports companies in digitally managing and optimising their maintenance and servicing processes. It includes functions such as work order management and reporting.

AX Smartenance enables preventive maintenance measures to be planned, unplanned downtimes to be minimised, resources to be used effectively and the service life of systems to be extended. Maintenance costs are reduced thanks to optimised maintenance and improved communication between the maintenance team and those involved in production.

2. How can I use CMMS software AX Smartenance?

1. Create your account and test AX Smartenance free of charge for 30 days. Register now: Smartenance registration (festo.com)

2. Receive the registration email for access and log in to the Smartenance web application

3. Download the AX Smartenance app from your App Store or Google Play Store

4. Connect any mobile device to your account via the web application by scanning a QR code

5. Optimise maintenance management and make the most of our CMMS software

Do you already have an AX Smartenance account? Click here to log in Choose your account (b2clogin.com)

3. How many licences do I need for my company?

The number of licences required for your company depends on factors such as the number of employees, structure, number of plants and machines. Each licence enables either web access or a mobile device to be connected to an AX Smartenance account. A licence corresponds to access to the web application or the connection of a mobile device.

We will be happy to advise you.

4. What makes the AX Smartenance maintenance software special?

The CMMS software AX Smartenance was developed in close co-operation with the production department, while user feedback contributes to continuously improved. Our software was developed not only for users, but also by users who carry out maintenance and servicing tasks on a daily basis. Involving different roles in the development process ensures a high level of acceptance by all levels of staff. By directly involving users, AX Smartenance can offer practical solutions that meet the diverse requirements and challenges of day-to-day maintenance staff.

5. Which industries can benefit from computerised maintenance management system software?

The CMMS software AX Smartenance is suitable for a wide range of industries, including manufacturing, healthcare, energy, transport, facility management, food production and many more. Any industry that maintains systems, equipment or vehicles can benefit from Smartenance.

6. How is the ROI (return on investment) for the CMMS system AX Smartenance measured?

ROI can be measured using criteria such as reduced downtime, increased plant and system availability, improved workflows, lower maintenance costs and improved overall productivity.

7. How does maintenance software influence my reference data (MTTR, MTTF, MTBF and OEE)?

The AX Smartenance maintenance software optimises the Mean Time Between Failures (MTBF*) and Mean Time to Failure (MTTF**) with specific measures such as improved maintenance planning and the logbook.

The Mean Time to Repair (MTTR***) also benefits from the maintenance software as the transparency and the knowledge database contributes to faster repairs. The overall optimisation of this reference data leads to increased Overall Equipment Effectiveness (OEE****), which increases the overall efficiency of the systems and leads to less downtime.

  • *MTBF = The average time between two consecutive malfunctions and failures.
  • **MTTF = The average time until malfunctions and failures occur.
  • ***MTTR = The average time to repair malfunctions and failures.
  • ****OEE = Measure of the overall performance of a system, taking into account availability, performance and quality.

8. What role does the CMMS solution AX Smartenance play in predictive maintenance?

The CMMS system AX Smartenance plays a central role in predictive maintenance by collecting and managing data from maintenance processes. This data is transferred to the Festo AX AI algorithms via an interface (API) and analysed. This allows potential failures to be identified at an early stage. This enables maintenance activities to be carried out exactly when they are needed.

Unplanned downtimes are minimised or even prevented. These forward-looking approaches increase the efficiency of maintenance and optimise the service life of systems.

9. How secure is my data in the AX Smartenance maintenance software and where is it stored?

The CMMS Smartenance offers your company various security functions such as encryption, access controls and regular backups to ensure the integrity and confidentiality of the data. The data is stored in a protected cloud to make the Smartenance maintenance software and your data available to all teams globally. The data is stored in accordance with European data protection standards at MS Azure (on servers in Europe).