Issue27
trends inautomation
Compass
16
–
17
“Asa result, the teambecame farmore
engaged in the trainingprocess.”
WayneSykes, EngineeringManager atTwinings
WayneSykes, EngineeringManager at
Twinings comments, “Itwas important to
involve the team in the initial training
skillsanalysis, as it helped focus themon
our overall businessobjectivesand
establishareaswhereadditional skills
wouldbenefit. Asa result, theybecame
farmoreengaged in the trainingprocess
and recognised it asabenefit to their own
learninganddevelopment aswell as the
longer-termbenefit to theorganisation.”
Training tookplaceover a twoweek
periodand involved15maintenance
engineersand6electrical engineers.
Course content aimed toprovide
improvedoverall knowledgeof the
machineryon-siteandenhance technical
skills. It includedpneumatics training,
sharingof skills, problem-solving, hands-
onmaintenanceandbasic leanprinciples.
Thekey to the training’ssuccesshas
clearlybeen its relevance forTwinings
engineers.WayneSykes comments,
“Feedback fromdelegatesshowed that
they liked FestoTrainingandConsulting’s
approach toour team. They clearly
understoodmanufacturingand listened
whenwediscussedsomeof the issues
that our team regularly face. They took
intoaccount theoverall objectivesof the
organisationandworkedwithus to tailor
aprogramme thatwasgenuinelyuseful
and couldbeusedpracticallywithinour
day-to-daywork.Oneof our engineers
said that itwas thebest andmost useful
trainingsessionhehadever been to.”
TrainingReinforcement
Researchshows that unlessdelegates
have theopportunity toapply the
knowledgeacquired in trainingwithin two
weeks, 50%of that acquiredknowledge
will be lost. Itwas therefore important to
embed theprinciplesandknowledge from
the trainingasquicklyaspossible.
Less relianceonexternal servicingand
repairshasmeant that theengineering
teamhasquickly implemented the
knowledgeacquiredon the training
course. Theengineeringsupport team
meetweekly todiscussand review
productionandmaintenanceand the
teamalsoshares their learningviaan in-
houseengineering forum,whichaims to
helpsharebest practice throughout the
organisationandacrossmultiplesites.
Amore robust performancemanagement
systemprovides theopportunity to focus
onbusinessobjectivesand identify
further trainingneeds,where required.
Results
Prior to training, 35%of all downtimewas
asa result of engineeringbreakdowns.
Thishasbeen reduced to12%and
continues to reduceas theengineering
teambecomesmore confident inputting
their skills intopractice.Overall
equipment effectiveness (OEE) has
increasedandononeproduction lineOEE
has increasedby40%. Theuseof external
suppliershas reducedand therehasbeen
a15% reduction inparts, repair and
maintenance costs. Diagnosis is far
quicker and theengineering team ismore
able to implement quickfixesand
modificationsuntil a requiredpart arrives.
Staffmoralehas increasedand retention
levelshave remainedhigh.
Formore informationon FestoTraining&
Consultingskillsanalysissee:
