Smartenance - Mobile digital maintenance manager
Smartenance - Mobile digital maintenance manager

Smartenance - Mobile digital maintenance manager

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The digital maintenance manager for production managers and plant operators enables digital paperless maintenance management. Maintenance tasks and plans can be flexibly created, duplicated and subsequently evaluated. Intelligent user management enables fast team collaboration and increases the efficiency of your maintenance management. Smartenance is quick to install for everyone, self-explanatory and an easy and cost-effective introduction to digitization. Test here for free.

Description

Preventive plant maintenance is a time-consuming process, most of which is still documented with pen and paper.Maintenance plans are lost, the equipment documentation is located in cabinets far away from the machine and the printed and filed maintenance manual must be updated manually and replaced if necessary. We make it easier, faster and safer - with Smartenance, Festo's digital maintenance manager.

Festo Smartenance consists of two parts: A mobile maintenance calendar as an app for smartphones and tablets and a web browser interface (dashboard) for production managers. The dashboard, with which the maintenance tasks will be managed and documented, can be accessed conveniently with a web browser and the app can be downloaded and installed from the well-known App Stores of Apple and Google.

The advantages of digital maintenance are obvious: The system operator always has the maintenance calendar of his machine on a mobile device at hand and receives all necessary information on the tasks directly on his smartphone or tablet. The production manager can monitor all his plants in one Dashboard and can see at a glance which tasks urgently need to be completed or which feedback was sent by his colleagues regarding possible problems or delays. With Smartenance, coordination effort can be reduced and work can be done more efficiently.

Smartenance is offered as a subscription in four levels. Thanks to the size gradation, the number of machines to be maintained in your production can be optimally represented.

Start immediately:
You want to test Smartenance 1 month for free and completely without obligation? Click here to register
You already have a Smartenance account and want to register? Click here for the Log In

You have questions about Smartenance? Please feel free to contact us at smartenance@festo.com

Technical Details

Smartenance is a cloud application that consists of a web application and an app for tablets and smartphones (operating devices). With the web application you as a user can create maintenance plans and manage HMI devices and users of the web application via a web browser at www.smartenance.festo.com. The web application can also be used to create and edit fault messages and document the actions taken.
To use the Smartenance web application or Smartenance App, licenses are required. These can be purchased for each license package. A license can be assigned to either a user of the web application or a mobile device.
We offer Smartenance in 3 license packages. For your account, first select the license package that suits you best and then select the required number of licenses. You can switch between the license packages and change the number of licenses later. The selected license package is valid for the entire account.
You can see the functions of the respective license package here:

Functions Smartenance Basic Smartenance Advanced Smartenance Premium
Access to web application X X X
Create and manage machines and maintenance plans (unlimited) X X X
Create maintenance tasks (unlimited) X X X
Upload pictures, documents and videos X X X
Access to maintenance status of the machines X X X
Cross-shift management of maintenance activities X X X
Documentation of maintenance activities in the log book X X X
Export of the maintenance history X X X
Import of Excel maintenance plans X X X
Export function of maintenance tasks X X X
Duplication of maintenance tasks and machines X X X
Cloud storage for images, videos and attachments 10 GB 25 GB unlimited
Use of the mobile app X X X
Access to maintenance calendar via the app X X X
Access to pictures, documents and videos via the app X X X
Feedback function via the app X X X
Ticket system for incidents X X
Internal knowledge database of incidents with Intelligent Search X X
Central machine logbook X X
Incident prioritization and categorization X X
Documenting measures for incidents X X
Communication on incidents & actions X X
Reporting incidents via the app X X
Full read and write access via REST API X
Developer portal including documentation of the API X
Connection to ERP/MES/Condition Monitoring Systems possible X
Event-driven maintenance possible X
Full automation of the maintenance process possible X

The cloud storage is available for all data in an account. If this is exceeded, uploading pictures, documents and videos is no longer possible.


Subscription:
The purchase of licenses is handled as a subscription. The respective amount due is invoiced annually at the beginning of the license period. The minimum term for the purchase of a license package is 1 year. Afterwards, the contract and the associated license period is automatically renewed for another year.
Cancellation: A cancellation of the subscription is possible at any time and becomes effective at the end of the license period.


Extension of the scope of services (upgrade):
You can upgrade to a larger license package at any time. The scope of services of the new license package is available immediately after an upgrade and a debit note for the new invoice amount is sent to you. The new license period begins at the time of purchase of the larger license package. Claims to the services of the replaced license package are lost by the purchase of an upgrade. Outstanding payment obligations from the replaced license agreement expire after an upgrade.

Technical Requirements

The web application of Smartenance (www.smartenance.festo.com) is optimized for the following web browsers Mozilla Firefox, Google Chrome and Microsoft Edge. The application is also supported by other browsers. The mobile app for Smartenance for Android or iOS can be found in the Google Playstore and the Apple App Store and can be downloaded and installed on your mobile device. The respective terms of use of these App Stores apply. An Internet connection via WLAN or mobile data is required to use the app. If you do not have an account yet, you can register for a free test account here.