Help

What is new?

How to log in?

There are several ways of accessing the login point:

  • There is a “Login” link at the top of the webpage in the general navigation bar.

When you have successfully logged on, your name and a link to “Logout” appear in the general navigation bar.

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How to log out?

There are several ways to log out.

  • There is a “Logout” link at the top of the webpage in the general navigation bar.

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Personalisation or reset password

Your name appears in the general navigation bar as soon as you have logged on. You can then click on your name to access the “Personalise" and “Change password” functions. 

 

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What search function fits best to my product search

The best way to search for products is to use the “Find products in catalogue” function in the right-hand section of the page Festo Homepage.

If you are already in the online catalogue, the best way is to use the search function in the catalogue.

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New search function

The new search function in the general navigation bar at the top edge of the page searches the entire content of our website.

When you enter a search term, a list of suggestions is displayed:

The search results are shown in two sections:

The first one shows the three best results from the catalogue. The second one shows the three best results from the website.

If you do not see a suitable result, you should indicate in the second step of the search for which section you would like to see all the results. To do this, select either “Search in catalogue only” or “Search in website only” in the right-hand section.

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New quotation service

The new quotation service enables you to quickly view and process all your quotations within the Online Shop.

 

View a quotation
From the Online Shop tab:

  • Select ‘Quotations’ and use appropriate search fields i.e quote number, date or quotation status

 

 Search for Quotation

 

  • Click on quotation number to view
  • To print the quote select either the ‘PDF’ or ‘XLS’ tab

 

Accepting a quote
From the Quotation page:

  • Click on ‘Process’ against relevant quote
  • Select ‘Accept this quotation’

 

Accept quotation

 

  • Enter an order number and click continue

 

Declining a quote
From the quotation page:

  • Click on ‘Process’ against relevant quote
  • Select ‘Reject quotation’

 

Reject quotation

 

  • Enter reason and click continue

 

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New - Online Shop Guide

Download Online Shop user guide